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SKOUTD

Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By creating an account or using Skoutd ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including athletes, parents, and any other visitors.

2. Description of Service

Skoutd is an AI-powered recruiting platform that helps athletes manage their recruiting profiles, analyze publicly shared media content, and send outreach correspondence to college coaches. Skoutdis a tool to assist athletes — it does not guarantee any recruiting outcomes, scholarship offers, coach responses, or athletic placements.

3. No Liability — Service Provided As-Is

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SKOUTD AND ITS OPERATORS, EMPLOYEES, AND AFFILIATES ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SERVICE.

This includes but is not limited to: failure to receive a response from a coach, failure to obtain a scholarship or roster spot, inaccuracies in AI-generated content, errors in outreach emails sent on your behalf, loss of data, or any other outcome related to your recruiting process.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

AI-generated content (profile summaries, outreach emails, film analysis) is produced by third-party AI models and may contain inaccuracies, errors, or content that is not appropriate for your specific situation. You are solely responsible for reviewing and approving all AI-generated content before use.

IN ANY EVENT, SKOUTD'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES YOU PAID TO SKOUTD IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES, SKOUTD'S LIABILITY IS LIMITED TO FIFTY DOLLARS ($50).

4. Subscription and Payment Terms

Access to Skoutd requires a paid subscription at $14.99 per month ("Subscription"). By subscribing, you authorize Skoutd to charge your payment method on a recurring monthly basis until you cancel.

  • Billing: Payments are processed by Stripe, Inc. By subscribing, you also agree to Stripe's Services Agreement. Skoutd never stores your payment card information.
  • Cancellation: You may cancel your Subscription at any time via the billing portal. Cancellation takes effect at the end of your current billing period; you retain access through that date.
  • Refunds: Subscription fees are non-refundable except where required by applicable law.
  • Failed payments: If a payment fails, your account will be moved to a past-due state and feature access will be suspended until payment is resolved.
  • Price changes: We reserve the right to modify Subscription pricing with at least 30 days' notice to your registered email address.

5. Outreach and Coach Communications

Skoutd sends outreach emails to college coaches on your behalf using your registered email address or a platform address. You are solely responsible for the content of all outreach sent. By using the outreach feature, you represent that:

  • You have reviewed the email content before sending.
  • All information provided about yourself is accurate and truthful.
  • You are not using the Service to send spam or unsolicited bulk communications.

CAN-SPAM Compliance. All outreach emails sent through the Service include a valid physical mailing address, a functioning unsubscribe mechanism, and honest subject lines, in compliance with the CAN-SPAM Act of 2003. Skoutd honors unsubscribe requests within 10 business days. Coaches who unsubscribe are permanently removed from outreach targeting across the platform.

Abuse of the outreach feature (e.g., sending bulk unsolicited emails, impersonating others, using deceptive subject lines) may result in immediate termination of your account without refund.

6. User Content and Data

You retain ownership of any content you submit to Skoutd (profile information, media links, notes). By submitting content, you grant Skoutd a limited license to use that content solely to provide and improve the Service.

We do not sell your personal information to third parties. Media content is analyzed via third-party AI services (Google Gemini). By using the film analysis feature, you acknowledge that public URLs you submit may be processed by these third-party services subject to their own privacy policies.

7. Account Eligibility

You must be at least 13 years old to use Skoutd. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. Accounts are for individual use only and may not be shared or transferred.

8. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, abuse of the Service, or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately. You may request deletion of your account data by contacting us at the address below.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms. Material changes will be communicated to your registered email address.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Delaware.

11. Dispute Resolution — Binding Arbitration

Please read this section carefully. It affects your legal rights.

Informal Resolution. Before initiating any formal proceeding, you agree to contact us at info@skoutd.ai and give us 30 days to resolve the dispute informally.

Binding Arbitration. If the dispute is not resolved informally, you and Skoutd agree to resolve it through final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will take place in Delaware or via telephone/videoconference at either party's election. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver. YOU AND SKOUTD EACH WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING. ALL DISPUTES MUST BE BROUGHT IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Exceptions. Either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration. Nothing in this section prevents either party from filing a claim in small claims court for disputes within that court's jurisdiction.

Opt-Out. You may opt out of arbitration by sending written notice to info@skoutd.ai within 30 days of first creating your account. Your notice must include your name, email address, and a clear statement that you opt out of arbitration. Opting out does not affect any other provision of these Terms.

12. Contact

For questions about these Terms, please contact us at info@skoutd.ai.