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SKOUTD

Frequently asked questions

Straight answers about how Skoutd works, what it costs, and how we keep coach outreach legitimate. Still wondering something? Email us — real people, real answers.

Watch how it works

A 5-minute walkthrough — build your profile, match schools, and email coaches.

What's included

One plan, everything included. Limits reset monthly and exist to keep coach outreach legitimate, not as a paywall.

Each month, you getBasic · $14.99/moPro · coming soon
Skoutd Recruiting Profiles25 per monthHigher limits
Film analyses50 per monthHigher limits
Skoutd Match & Recruiting Ideas30 per monthHigher limits
Outreach email drafts1,000 per monthHigher limits
Coach emails sent100 per monthHigher limits
Daily send cap100 per dayHigher limits
How do I get started?+

Playing in college starts with a coach knowing who you are. Four steps get you there, and the heavy lifting isn't yours.

  1. Build your profile. Sport, position, stats, and links to film you already have online — a YouTube channel, Hudl, MaxPreps, TikTok. There are no files to upload.
  2. Publish it. That gives you a live profile link a coach opens straight from your email, and it stays current as you add to it.
  3. Find your schools. Matched to your sport, your region and what you want to study. Add the ones you want to pursue.
  4. Write to a coach. The first draft is built from your own profile and that specific program — drafted for you, approved by you, sent in your voice.

One thing to do before step four: click the link in the confirmation email we send when you register. You can build your profile and save drafts without it, but sending stays locked until the address is confirmed — that is what keeps a coach's reply going to a mailbox you own.

Screen-by-screen guides live in Help & guides.

How is Skoutd different from traditional recruiting services?+
Two big ways. First, price: traditional recruiting services commonly run $1,500–$6,000 a year — Skoutd is $14.99 a month, no contracts. Second, who we work for: we work for the athlete, not the recruiting company. There's no sales team, no opaque “packages,” and no upsells. You review every email, you see every coach we suggest, and you can cancel anytime.
How much does it cost?+
One plan: $14.99 / month — or $149 / year if you'd rather pay annually (two months free, same features and limits). No free tier, but no contracts and no hidden fees either — the monthly plan cancels anytime. That's a fraction of what families typically pay traditional recruiting services for a year.
Do college coaches actually read these emails?+
They're far more likely to than a generic blast. Every email is personalized to the specific coach and program, written from the athlete's real profile, and sent under the athlete's own name with replies going straight to the athlete's inbox. It reads like a real student-athlete reaching out — because it is one — not a recruiting service spamming a list.
We've sent emails and haven't heard back. Is that normal?+

Yes — and after ten or so emails it's the most likely outcome, for strong athletes too. Two things are usually going on, and neither is a verdict on your athlete.

First, many coaches aren't allowed to reply yet. NCAA rules bar Division I coaches from private contact until a date set by sport — June 15 after sophomore year for most sports including football, September 1 of junior year for lacrosse and softball. You can email them any time; they legally cannot answer until then. Division III coaches have no such restriction and can reply at any age, which is one good reason to keep a mix of programs on your list.

Second, ten emails just isn't a sample size yet. Recruiting services widely recommend a list of 20–30 well-matched programs with two or three contacts each — that's roughly 60 touches, and ten one-off emails is about an eighth of it. Cold outreach behaves this way everywhere: in a 2025 report covering more than 10 million job applications, about 3% of applicants got an interview at all. Following up is the biggest lever — across 12 million outreach emails, a single follow-up lifted replies by 66% over sending just one.

Skoutd is built for exactly this: it keeps the full list in front of you, tells you who hasn't been contacted, and drafts the follow-up with whatever is genuinely new since your last email. The numbers behind this, with sources. Contact dates change and vary by sport — always confirm yours against the NCAA directly.

Is this spam? Could it hurt how a coach sees my athlete?+

No, and it's built so it can't be. Nothing is sent automatically — you review and approve every message. Each one goes to exactly one coach: there is no “email the whole staff” button, because a message addressed to seven people announces itself as a broadcast before anyone reads a word of it.

And each one is written for that program rather than merged from a template with the school name swapped in. Spam filters have been able to see through that swap for twenty years — the fill-in-the-blanks email you send to fifty coaches is the same email fifty times, and gets treated like it. Protecting your athlete's reputation with coaches is the whole point of how the system is built. What filters actually look at.

Do we have to upload videos or files?+
Never. You only share public links the athlete already has — a YouTube channel, Hudl, MaxPreps, Instagram, and so on. Skoutd analyzes those to build the profile. No uploads, no file management.
How does Skoutd decide which schools to suggest?+
We match programs to your athlete — their sport and position, the regions you're targeting, academic goals, and what they want from college — across thousands of schools. The goal is the one thing we wish we'd had growing up: surfacing the great-fit programs you'd never have found on your own, not just the famous names.
Does Skoutd email coaches on its own, or do we stay in control?+
You're always in control. Skoutd drafts the emails; you review, edit, and approve each one. Nothing leaves without you, and every message is logged so you (and a parent) can see exactly what was sent, to whom, and when.
Can a parent stay involved?+
Yes — and we'd encourage it. You can add a parent or family email to be copied on every outreach email, so they're looped in on everything. (We confirm that address first, so it's only added with their okay.)
Is our information private and safe?+
You only ever share links that are already public, and your data is yours — we don't sell it. See our Privacy Policy for the details.
Does Skoutd guarantee my athlete gets recruited?+
No honest service can promise that — recruiting comes down to the athlete, the timing, and the fit. What Skoutd does is stack the odds in your favor: it helps you reach far more of the right coaches, with stronger, more personal outreach, for a fraction of the usual cost. More legitimate shots on goal — that's the honest promise.
What sports and levels does it support?+
Any sport, and every level of college athletics — there are great programs and great opportunities far beyond the biggest names, which is exactly what Skoutd helps you find.
Where does your school and coach information come from?+

From publicly available sources — college athletics websites, their published staff directories, and public federal education data for the school details like size, programs of study and tuition. We don't buy lists, and there's nothing here a coach hasn't already chosen to publish.

That means it's good, but not perfect. A program may have just changed staff, a school might publish its coaches in a format we haven't learned to read yet, or a university with several campuses might have its teams filed under the wrong one. Some programs also publish a general team address rather than a coach's own — we pass along whatever they make public.

If something looks wrong or missing, please tell us. Use the Feedback link at the bottom of any page once you're signed in, or email info@skoutd.ai. We fix these by hand and the correction reaches every family using Skoutd, not just the one who reported it — that's exactly how a recent missing-campus report got resolved for everyone.

Why do some coaches show “Program inbox”, “Not on current roster”, or no email?+

Program inbox. Some programs route recruiting mail through one shared team address that the whole coaching staff reads. We list it once, as the program, so a single email reaches everyone — writing to each coach separately would just put several copies of your introduction into the same inbox.

Not on current roster. We re-check each program's own roster page over time. If a coach hasn't appeared there across checks a month or more apart, we flag them instead of removing them — they may have moved on, or the page may simply have changed. It's worth a quick look at the team's website before you write.

No email. Some programs don't publish their coaches' addresses at all. Many of them ask recruits to fill out a recruiting questionnaire on the team's page instead — that's the route their staff actually watches, so it's the right place to start. You can still log any text or call you have with that staff here.

Spotted a coach who's moved on, or a program we're missing? Tell us through the Feedback link — every fix reaches every family using Skoutd.

Are there usage limits, and why?+
Yes — the table above lists exactly what the $14.99 plan includes each month. The limits are generous for a real recruiting season, and they exist to protect coaches from spam (the fastest way to ruin deliverability for everyone), not to nickel-and-dime you. A higher-volume Pro tier is coming for power users.
Can I see which coaches opened or replied to my emails?+

No — and we'd rather be straight about it than sell you a number that isn't real. Skoutd doesn't put a tracking pixel in emails to college coaches, doesn't rewrite your film links to route through us, and never connects to your mailbox — so there is no opens number, no clicks number and no replies number anywhere in the product.

Those numbers are mostly machines. An “open” fires when the coach's mail app loads a hidden image, and Apple loads it the moment the message arrives whether or not anyone looked, while Outlook and most university systems never load it at all. A “click” is very often the school's security scanner, which opens every link in a message before the coach sees it. And a service can only tell you a coach replied if it can read your inbox, or if the coach was replying to them instead of to you.

What you do get: exactly what you sent and when, and replies coming straight to your own inbox. From there you keep your own notes on each coach, and mark a whole program Not interested when it's closed — which stops it being suggested, bulk-emailed or raised in your next steps. What those dashboards actually measure.

Can I log a text or a phone call from a coach?+
Yes, and it's one of the most useful things you can do. The message that matters most is often a text after a camp — and it never touches an email tool. Log it in about ten seconds and it lands on that program's timeline beside everything else. It files by when it happened, so a text from three weeks ago sorts into its own place rather than jumping to the top.
How does the calendar work? Can I get camps on my phone?+
Paste a coach's message and Skoutd reads the camp date, location and registration deadline out of it and puts them on your calendar. You answer Going, Maybe or Not going, and deadlines coming up get flagged before they close. You can subscribe the whole calendar to Google or Apple Calendar so it shows up in the family calendar and stays current.
A coach invited my athlete to a camp we can't do. What do we say?+
Mark it Maybe or Not going and Skoutd writes the reply. It thanks the coach, answers plainly and keeps the door open — and it never invents an excuse or promises anything you haven't agreed to. Copy it into a text (a coach who texted deserves a text back) or save it as a draft.
Is my athlete's profile public?+
Not unless you publish it. Profiles start private. When you're ready, one click publishes it at a permanent link you can share anywhere and that coaches can find by sport, position, class year and state. You can unpublish at any time.
How does an email actually get sent?+

Two ways, and the first is the one we recommend. Send opens your own mail app — Gmail, Outlook, Yahoo, iCloud, or whatever your phone uses — with the coach's address, the subject and the whole message already written. You read it, change anything you like, and press send there. The coach sees your real address, the reply lands in your inbox, and the relationship is yours rather than a service's.

Send via Skoutd is the fallback for when that hand-off does not work — most often because the mail app on the device is signed in to a different account from the one you registered with, which is a setup mismatch rather than anything you did wrong. Skoutd sends it for you from its own address and sets your address as the reply-to, so a coach who hits Reply still writes to you. It queues and goes out within about a minute; there is no instant-send button, deliberately, because that pause is what stops a misdirected email.

The honest difference: mail sent from your own account carries your own sending reputation and is the strongest version of this. Mail we send for you carries ours, shared with other families, and counts against your monthly send allowance. Either way you approve every word before it goes.

Can I cancel anytime?+
Yes. No contracts, no cancellation fees — cancel whenever you want and you keep access through the end of your billing period.

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